WINDOWS XP/VISTA/WINDOWS 7

When you change your E-account password, any application or device that is configured to automatically connect to ITS resources with the old password will cause your account to become locked out. The most common services that cause this issue are MavDISK, MavPRINT, MavNET, and saved browser logins for MavMAIL or Desire2Learn. This document provides instructions for removing these connections in Windows XP, Vista, and Windows 7.

First

1. Click on the Start button; in Windows 7 or Vista, type run in the Start Search and then hit enter. In XP, simply select run from the menu.
2. The Run command prompt will appear in the bottom left-hand side of the screen. In the prompt, type control userpasswords2. Press enter or click OK.
3. The User Accounts window will appear. Select the Advanced tab.
4. Under the Passwords section, select Manage Passwords.
5. Select all of the connections to MavPRINT, MavDISK, or MavNET listed and click Remove.

MavDISK

To remove a mapped MavDisk drive:

1. On Windows 7 or Vista, open Computer. For Windows XP, open My Computer.
2. Right-click on the drive mapped to MavDisk, which may be labeled "username$(\\Mavdisk)."
3. Select Disconnect from the popup menu.

Please see http://www.mnsu.edu/its-20131018/started/mavdisk/ for instructions on reconnecting.

MavPRINT

In order to remove your MavPRINT connections, you will need to delete the printer queue as well as the saved connection information.

To remove the queue:

1. Click on the Start button (the Windows icon in the lower left-hand corner).
2. In Windows 7, select the Devices and Printers option from the Start menu. In Windows Vista it's listed as Printers. In Windows XP it's listed as Printers and Faxes.
3. For each MavPRINT print queue listed (i.e., MavPRINTBW, MavPRINTColor, MavPRINTCobBW on mavprint), right-click on the icon and select Delete from the pop-up menu.

Please see http://www.mnsu.edu/its-20131018/started/mavprint/ for instructions on reconnecting.

MavNET

If you are connecting to MavNet-Encrypted, your username and password are saved in the configuration profile. To remove that profile, follow the instructions below.

To remove MavNet-Encrypted on Windows 7 or Vista:

1. Click on the Start button.
2. Select Control Panel.
3. In Windows 7, select View by: Category. In Vista select the Control Panel Home view. Click on View network status and tasks below Network and Internet.
4. Under Tasks, click Manage wireless networks.
5. From the list of networks displayed, select MavNet-Encrypted.
6. Click Remove on the toolbar.

To remove MavNet-Encrypted on Windows XP:

1. Click on the Start button.
2. Select Control Panel.
3. If you are in Category View, click on Network and Internet Connections then under or pick a Control Panel icon, click on Network Connections. If you are in Classic View, double-click on Network Connections.
4. Right-click on the connection for your wireless network card and select Properties from the menu. This may be titled "Wireless Network Connection", "Local Area Connection", or some similar variation.
5. Select the Wireless Networks tab from the connection properties window.
6. Find MavNet-Encrypted in the list of Preferred networks and click to highlight it.
7. Click Remove to delete the profile.

Please see http://www.mnsu.edu/its-20131018/started/network/mavnet/ for instructions on reconnecting.

Clearing saved information in Web Browsers

Browsers may have usernames and passwords saved through temporary files or through the password management features.

Internet Explorer 8:

1. Open Internet Explorer 8.
2. Click on the Tools drop-down menu (located in the upper right-hand corner).
3. Select Internet Options.
4. From the General tab, click on the Delete button.
5. Select the Delete all button. If you receive a prompt asking for confirmation, click Yes.

Mozilla Firefox:

1. Open Firefox.
2. Under the Tools menu, select Options.
3. Select the Security Tab.
4. Click on the Saved Passwords box.
5. Select any MNSU related items and remove them.

Lastly

Restart Machine and reset password once more to something different BEFORE remapping MavDisk, MavPrint, and MavNet.